Returns & Exchanges
We want you to love your skin, but if a product isn't the right fit, we offer a 100-day money-back guarantee on all orders. Simply reach out within the trial period for a full refund or a personalized exchange recommendation.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a prepaid shipping label.
Pack Your Items
Securely place the product in its original packaging or a sturdy box to ensure it arrives safely back at our warehouse.
Ship It Back
Affix the provided prepaid label to your package and drop it off at any authorized carrier location.
Receive Your Refund
Once our team receives and inspects your return, a full refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing